Shipping Information

 

General Information:

All shipping & handling charges posted on all web sites owned and operated by Automotive Parts Network.com and iNeedParts.com are for FedEx Ground Delivery Service within the 48 Contiguous States only. Alaska and Hawaii Customers please call our Customer Service Department at (888) 530-PART for a shipping quote. International Orders may be accepted if they meet our rigid guidelines. Please call our Customer Service Department at (888) 530-PART for details. 

In order to provide you with the Absolute Best Prices available anywhere online or in stores, some items may be "drop shipped" from the Manufacturer (factory) or from their Warehouse Distribution Facility directly to you. If the item you order is stocked in multiple locations we will ship it from the closest source to you. Some products are shipped from locations offering only FedEx Delivery Service while some branches also offer UPS, FedEx, and USPO Delivery options.

Package Tracking Numbers 
We will ship your package from the closest warehouse, whenever possible, to ensure the fastest delivery time. If your item is out-of-stock at the closest warehouse your order may be re-processed from an alternate, more distant warehouse location. This does not effect the shipping charge you pay! However, it may result in a delay in forwarding the shipment's tracking number to you. You can request a tracking number from us, but please be patient while the correct tracking information is being obtained, which may take up to 2 or 3 days.


Order Fulfillment Time

Most orders are "processed and on the road" to you within 3-4 working days from the day we receive your order. Depending on the time of day your order is received and the daily order volume at any given shipping location, it may take one extra day to ship your merchandise.

Please note: No orders are shipped on Saturday or Sunday. 
If we are unable to ship your order from any of our facilities within five working days, we will notify you via e-mail or telephone you so you may make other arrangements to find your item(s) elsewhere.


Important Information about our Order Fulfillment Procedures, Shipping Methods & Company Policies

All shipping & handling charges posted on all web sites owned and operated by Automotive Parts Network.com and iNeedParts.com are for Standard Ground Delivery Service within the 48 Contiguous States only. Alaska and Hawaii Customers please call our Customer Service Department at (888) 530-PART for a shipping quote. 
  
International Orders may be accepted if they meet our rigid guidelines. Please call our Customer Service Department at (888) 530-PART for details.


Shipping Information

Most of our orders are shipped by UPS or FedEx via regular Ground Delivery Service or FedEx Ground Delivery Service. Heavy items (150 lbs or more) and all Oversize items are shipped via Common Carrier/Truck Lines. Although UPS and Fed-Ex do not guarantee Ground Delivery Service to arrive within a specified time frame, typically they deliver goods from anywhere in the 48 states to anywhere in the 48 states, in 4-7 workdays. (Saturday & Sunday excluded) Deliveries during the busiest Holiday Seasons may take longer. 

Expedited Shipping Information: 
Expedited Shipping such as Next Day Air, 2nd Day Air, and 3 Day Select is also available at an additional charge. Please contact our Customer Service Department for details & quotes at 888-530-PART. If you specify any shipping method other than our standard Ground Delivery Service and return the item for any reason whatsoever, the additional shipping costs are non-refundable. 

Additionally, if you chose an expedited shipping method such as Next Day, 2nd Day Air or 3 Day Select shipping and the shipper does not deliver it "on time", we can not refund the expedited shipping charges. Although UPS and FedEx do a commendable job overall with their delivery performance, occasionally orders are delayed and even lost. This is beyond our control. The shippers do not reimburse for sub standard delivery performance and we are not liable for their actions. 

Wrong Address Information: 
If the address you gave us has any mistakes causing the delivery company to be unable to deliver the package, we will send your purchase again but you are responsible for any additional shipping charges plus any address correction fees imposed by the carrier.